Frequently Asked Questions
Everything you need to know about your Beetles beauty journey.
How long does the shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for beauty products?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, products must be returned in their original packaging to be eligible for a full refund.
Are Beetles products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Beetles products are 100% cruelty-free and vegan-friendly, containing no animal-derived ingredients.
How can I track my package after it has shipped?
Once your order is processed, you will receive an email confirmation with a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
What should I do if my product arrives damaged?
Please contact our customer support team within 48 hours of delivery with a photo of the damaged item, and we will arrange a free replacement immediately.